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Why Small Businesses Consider MSPs to Set Up New Computers

While it may seem tempting for small businesses to handle setting up new devices on their own, the importance of entrusting it to Managed Service Providers (MSPs) cannot be overstated. Let's explore why, along with some eye-opening statistics about the common mistakes individuals make when setting up new computers themselves.

Expertise Makes All the Difference

Do you allow the pros to keep your computers running properly?

Setting up new computers involves a multitude of complex tasks, from hardware configuration to software installation and network integration. Without proper expertise, individuals are prone to making mistakes that can have far-reaching consequences. According to recent statistics:

  • 65% of users experience setup errors: A study conducted by TechRepublic revealed that a significant portion of users encounter errors during the initial setup of new computers. These errors can range from simple software installation issues to more critical hardware configuration errors.

  • 40% of setup errors lead to performance issues: Another alarming statistic indicates that nearly 40% of setup errors result in performance issues such as slow boot times, system crashes, and software compatibility issues. These issues can disrupt workflow and hamper productivity, costing businesses valuable time and resources.

  • 25% of users face security vulnerabilities: Perhaps most concerning is the fact that 25% of users inadvertently expose their systems to security vulnerabilities during the setup process. This can occur due to misconfigured security settings, failure to install critical updates, or overlooking essential security protocols.

The Hidden Costs of DIY Setup

Beyond the immediate challenges posed by setup errors, there are hidden costs associated with the do-it-yourself (DIY) approach. Consider the following statistics:

  • Up to 50% increase in IT support costs: Small businesses that opt for DIY computer setup often underestimate the ongoing support and maintenance required. As a result, they may experience up to a 50% increase in IT support costs due to the need for troubleshooting, repairs, and system optimizations.

  • 30% decrease in employee productivity: The time spent by employees grappling with setup errors and performance issues directly impacts productivity. Studies show that businesses that rely on DIY setup, experience a 30% decrease in employee productivity, translating to lost revenue and missed opportunities for growth.

  • 15% higher risk of data breaches: Inadequately configured systems are more susceptible to security breaches and data loss. Small businesses that forego professional setup services face a 15% higher risk of experiencing a data breach, potentially resulting in costly fines, reputational damage, and legal liabilities.

The Value of MSP Expertise

In contrast to the pitfalls of DIY setup, entrusting the task to MSPs offers a host of benefits:

  • Expertise-driven efficiency: MSPs bring specialized knowledge and experience to the table, ensuring that new computers are set up correctly the first time, minimizing errors, and maximizing efficiency.

  • Enhanced security and compliance: By implementing robust security measures and adhering to industry best practices, MSPs help small businesses mitigate the risk of data breaches and maintain compliance with regulatory requirements.

  • Cost-effective solutions: Contrary to popular belief, partnering with an MSP can be more cost-effective in the long run, as it eliminates the hidden costs associated with DIY setup and reduces the likelihood of costly errors and downtime.

The importance of allowing an MSP to set up new computers for small businesses cannot be overstated. By leveraging the expertise of MSPs, businesses can avoid common setup errors, enhance productivity, mitigate security risks, and achieve long-term success.No matter what your IT infrastructure looks like, it will someday need to be updated. Tech by Dale can help tackle this at times, daunting task. Reach out to us and we would be glad to walk you through how your business can save time and resources by partnering with us. (724) 249-6299 | contact@techbydale.com

Dan Watt